These are the Core Values that underpin and guide everything we do.

Integrity

We are honest and transparent, accountable for our efforts, and maintain consistently high ethical standards.

Diversity, Inclusion, Equity and Accessibility

We embrace different abilities, perspectives and experiences, and we are committed to the promotion of equity—welcoming, celebrating and valuing the contributions of all.

Respect

We demonstrate respect for one another, our staff, clients, and community partners

Compassion

We care deeply about one another and the clients we serve.

Empowerment

We strive to ensure that our clients’ voices are heard, that they maintain their independence and that we support them to overcome the barriers they face.

Collaboration

We seek to work collaboratively with other agencies, and government authorities.

Service

We are motivated by a strong commitment to service—to our clients, donors, our neighbour and our community.

Education

We understand that knowledge overcomes barriers; we work to educate the broader community on the issues relating to marginalization and homelessness to reduce stigma.